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We may collect various types of information to provide a better experience and fulfill our obligations:
1. Personal Information: This includes your name, email address, shipping address, billing address, and phone number. We collect this information when you make a purchase, sign up for an account, or contact us
2. Payment Information: When you place an order, we collect payment details, such as credit or debit card numbers, securely processed through a third-party payment gateway. We do not store your financial information.
3. Usage Data: To enhance our website's functionality and user experience, we collect non-identifiable data such as IP addresses, browser type, device information, and browsing behavior. This data is collected through cookies and analytics tools.
Your information is used for the following purposes:
1. Order Processing: To process and fulfill your orders, including shipping and handling customer inquiries.
2. Communication: To send updates on your order, respond to your inquiries, and share promotional content (with your consent).
3. Website Improvement: To analyze user behavior and improve our website’s design, functionality, and offerings.
4. Security: To detect, prevent, and address technical issues, fraud, and unauthorized activities.
We respect your privacy and only share your information under the following circumstances:
1. Service Providers: Trusted third parties who assist in website hosting, payment processing, order fulfillment, and analytics. These entities are bound by confidentiality agreements and cannot use your data for their purposes.
2. Legal Obligations: When required to comply with legal processes, enforce our policies, or protect our rights.
3. Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy terms.
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
1. Encryption: All sensitive data, such as payment information, is transmitted using Secure Socket Layer (SSL) technology.
2. Access Controls: Strict access controls limit who can view your personal information within our organization.
3. Regular Monitoring: We continuously monitor our systems for vulnerabilities and unauthorized access attempts, employing firewalls and intrusion detection systems.
4. Data Minimization: We collect only the necessary data and retain it only for as long as needed to fulfill the purposes outlined in this policy. Despite our efforts, no security measure can be guaranteed 100% secure. If you suspect unauthorized access or a data breach, please contact us immediately.
You have the following rights regarding your data:
1. Access and Correction: You may request a copy of your personal data or corrections to inaccurate information.
2. Deletion: You may request the deletion of your personal information, subject to legal and operational requirements.
3. Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in each email or contacting us directly.
4. Cookie Preferences: You can adjust your browser settings to refuse cookies, though this may affect website functionality.